Shopping FAQ

How do I place an order on

Ordering on is easy and safe. Once you have found the item you would like to purchase, click on the “Add to Bag” button to place it in your Shopping Bag. Follow the directions through the checkout process to complete your order. 

Your order will not be placed until the very end of the checkout process when you will be asked for your credit card information. 

You may also order over the phone by calling 787 370 3200.


What payment methods does accept?


SpellBound Hair currently accepts all major credit cards, SpellBound Hair Boutique, LLC. credit cards and SpellBound Hair Boutique, LLC. gift cards. For information on alternate payment methods, please contact Customer Service at 787 370 3200.


How can I find out if an item sold online is available at my local store?


When viewing a product on, you can click “Search” and input your location to search for in-store availability. Please note that the availability of products are subject to change. To confirm that the product is still available at your preferred store, please contact Customer Service at 787 370 3200.


Is it safe to order on


Yes, it is safe to order on We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server.


Will I be charged sales tax on my purchase?


SpellBound Jewlers Inc. is currently registered to collect sales tax in every state in the U.S. that imposes a sales tax. Sales tax will be automatically applied to your order based on applicable state and local sales tax laws and shipping destination. 


The terms contained herein are subject to change as taxation regulations continue to evolve. SpellBound Hair Boutique, LLC. 

continuously monitors state and local tax laws to ensure compliance.


Customer Requirements under Applicable Law

Customer shall be responsible for compliance with applicable laws and regulations regarding payment of all use taxes, duties and other taxes and the declaration of goods in their state or country of residence. Your purchase may be subject to use tax unless it is specifically exempt from taxation. For any purchase which SpellBound Hair Boutique, LLC. does not collect sales tax, your state may require you to report such purchase and remit tax on sales, use or individual income tax return. Forms and corresponding instructions may be found on your state website.