FAQs

PRODUCTS

Tape in extensions are the newest hair extension trend on the market. Tape in hair extensions are thin tape wefts, 1 inch wide pre-taped hair wefts, that get “taped-in” in between your own hair in “sandwich” like bonds.  It is the most requested hair extension method in salons worldwide. This method is 100% natural, requires no tools or chemicals, and lasts up to three months-and the hair is reusable! It takes less than an hour to apply an entire head with zero damage.

 

We pride ourselves on selling only high quality hair. We are committed to providing excellent hair. We create our hair according our high quality standards. This hair has to be healthy human hair and it can’t be damaged. The hair is collected from healthy women. After it has been collected it goes through an elaborate 12 step process to create the perfect hair.  The hair goes through a very complex process to guarantee quality. We only sell high quality hair and products.

 

We offer more hair per pack than any other company. We also have a very high quality of hair compared to all the other seamless lines, yes we tested them ourselves!  Literally. We also have more options available such as wavy hair and custom colors. We pride ourselves on helping you live a beautiful life. That means being happy and looking great! Having GREAT hair makes a difference. We want every woman who has our hair to be 100% in love with their hair-we are hands on and passionate about beauty.

SpellBound Hair Boutique hair extensions are slightly higher than other online hair extension companies because we offer more hair per pack and pride ourselves on selling salon quality extensions. These are the type of extensions that won’t fall apart or mat up after a few days of wear. SpellBound Hair Boutique extensions are made with Genuine Remy Human Hair, that is a grade AAAA, which is why the price is slightly higher than other online retailers. Keep in mind we are a professional salon quality brand, so our prices are the same, if not less, than the other professional hair extension brands. You are paying for quality and hair you can wear confidently of a long time. If you see less expensive hair online, make sure it is genuine remy human hair so it lasts.

 

If you have thin hair, tape in extensions are one of the best hair extension choices for you. Clips will be too bulky and may cause balding long term on those who have super fine hair. With tape ins your hair is protected from damage and breakage. If you have thin/fine hair, your hairstylist should use the single sided tape in method for your tape in application. The single sided method is applying one tape bond and one piece of single sided tape, forming one bond, instead of applying two tape wefts together. This places less weight on your hair and allows you to enjoy extensions without the risk of damage.

We stand behind the quality of hair, and all hair comes with a 6 month guarantee under our warranty policy. Please keep in mind in order to qualify for this you will need to visit the warranty page to see how to qualify.

 

If properly installed and maintained, this method will not damage your hair. It is 100% natural and there are no chemicals or tools used. We recommend using one of our Certified Stylists for the best application. Please work with a trained professional experience in tape in application to ensure that the product will work properly zero damage.

 

Yes, you can wash your hair and get blowouts without ruining your seamless extensions. Our strong tape is extremely durable and lasts, as long as the scalp does not become excessively oily the bonds will stay. We have high quality tape that is strong. You can swim, workout, go on vacation, and not have to worry about your extensions coming out.

 

If you have thin to medium hair you will need 2-3 packs of our original seamless or 1-2 packs in the wavy and extra virgin hair.  If you have thick hair you will need more packs of hair. You will need 3-5 in the remy and 2 or more in the ombre, wavy or extra virgin collection.

 

Each application can last up to 12 weeks with proper care. The hair extensions can be reused up to 3 times with proper care.

 

Yes you can. Because our hair is 100% human hair all collections can be dyed. Just note that you should only use semi or demi permanent hair dye. You should never ever lift the color, only deposit it. You want to keep the hair healthy. Color darker, never lighter.

 

For the best color match we advise that you purchase a color ring. Each computer monitor can vary so it is best you have a complete match. Also, we have our own colors. Just because you are a #4 at another company, doesn't mean it will be 100% the same. We have our own color system.

 

You must have them professionally installed by a licensed cosmetologist. There are several ways to apply the hair extensions as a stylist. If you are a licensed cosmetologist and want to learn our 3 exclusive techniques, please consider our online education. When you join you will be inducted into our SpellBound Hair Network and be a directory listed preferred stylist, get access to wholesale pricing and more.

 

Our method is 100% natural and no tools are needed. We do not advise using heat or a flat iron to apply the extensions. IN FACT- Adding heat will cause the glue to melt and spread making it difficult to remove.

 

Our remy human hair is a high quality grade of remy human hair with the cuticle intact. It lasts for 3-4 applications with proper care (9 months - 1 year). The remy hair comes from many ponytails and gets processed like all regular hair extensions do. Our Extra Virgin Hair is the highest quality human hair on the market. This hair comes from one single ponytail donor, undergoes a different brand new gentle manufacturing technology that allows the hair to last longer. Because the hair comes from one ponytail and gets processed in a 12 step process, this leaves the hair in its virgin state-allowing it to last for 5-6 wears (1.5-2 years).

 

SpellBound Hair Boutique primarily works with salons and professional hairstylists.

SpellBound Hair sells salon quality extensions and we have found that in 2018 women can buy extensions from anywhere. We want to make salon quality extensions accessible to everyone. 

There are too many bad quality online extension companies and we wanted to bridge the gap making good quality hair accessible to all! Do not worry if you are a hairstylist, we have exclusive wholesale pricing and a salon locator to help you continue to earn money as a hairstylist.

 

SHIPPING & DELIVERY

Orders placed by 2 p.m. Eastern Standard Time are shipped same day. On average it takes 2-4 days to be delivered in the US and 1 to 2 weeks for international orders. 

SpellBound Hair orders are shipped Monday-Friday out of our warehouse in USA with verified tracking and partial insurance. Orders are processed within 24 hours or less. 

Note: Any fraudulent high risk orders will be held until our team investigates. Please make sure your billing and shipping information are 100% correct and match the card you wish to use. 

Express orders placed before 2:00 p.m. EST will be shipped the same day.  No orders are shipped on weekends or US Holidays. All shipments include real-time tracking so that you always know where your shipment is at during all times. 

For Saturday delivery there will be an extra charge if using UPS.

Priority Mail will be delivered within 2-3 days. UPS will arrive the next day or second day (depending on shipping option you choose) guaranteed.

 

Yes, we ship to all countries worldwide with verified tracking. We advise that you choose UPS Worldwide for fast and reliable shipping to your country. USPS can sometimes lose or take a long time to deliver to international first class mail. We do not advise to use First Class mail if you are in a rush, orders can sometimes get held up in customs.

We cannot be held responsible for orders held in customs. USPS First Class/Free Shipping is the slowest and cheapest option. If you are in a rush, choose Priority Mail or Fedex.

 

Once your order has been shipped, you will receive an 'Order Fulfilled’ e-mail which will include your tracking number and details on where your package can be tracked. Please allow a few hours for the tracking information to show.

Please contact us at info@spellboundhairboutique.com if you have not received your order after estimated delivery time.

 

Shipping rates for vary for each country. We also have expedited shipping for slightly higher rates. Choose based off your needs. Note free shipping is the slowest shipping option. It takes a few days for US and up to 1-2 weeks for international shipments.

 

All packages imported to your country may be subject to customs, taxes or other fees. You are responsible for all applicable customs, duties, taxes and fees charged by your government.

 

We will assist our customers to the best of our ability to get your package found. We are not responsible for lost or stolen items as well as addresses that are incorrect. You will have to file a claim with the carrier and we will assist. It is important you verify all information before placing your order. We prefer UPS as the most trusted shipping carrier.